Privacy and Security Policy

Protection of the privacy of our customers and persons who visit our website is important to Park Place Investments LLC (“Park Place”). This Privacy and Security Policy (the "Privacy Policy") explains how we collect, use and protect information you provide to us, whether such information is provided in person, by phone, online and through our customer support services. This Privacy Policy does not apply to any website other than www.parkplacellc.com, even if the other website is linked to our website. Please understand that our Privacy Policy may change over time and any revised Privacy Policy will be posted to our website at www.parkplacellc.com with the latest revision date noted. We encourage you to check our website periodically to be sure you have the latest version of the Privacy Policy.

By using our services and/or our website, you consent to the collection, use and sharing of your information by Park Place consistent with this Privacy Policy and applicable privacy and data protection laws and regulations in the United States.

Park Place only collects information from you that is necessary for us to provide our services or make information available that we believe will be of interest you. When you make a reservation for storage at our facility, enter into a lease/rental agreement with us, use automatic bill pay or go online to make a payment on your account, make a customer service request or inquiry or otherwise do business with us, it will be necessary that you provide information that identifies you personally (collectively “Personal Information”). Personal Information may include your first and last name, mailing and physical addresses, home and/or mobile phone numbers, email address, payment card information, social security number, driver’s license number or other identification, insurance coverage information, your account number, employment history and any other information that you choose to provide that would allow us to identify you personally. Other information that does not identify you personally may also be provided to Park Place (collectively “Non-Personal Information”). Non-Personal Information may include your first name only (without your last name), birthday, zip code, demographic information, service or product preferences and similar information, as well as other information already publicly available and/or cookies and other anonymous information that may be automatically gathered through certain electronic technologies when you visit our website (collectively “Non-Personal Information”). We will use your Personal and Non-Personal Information for a certain purposes which may include one or more of the following:

  • providing you with our storage and other services, doing something you’ve asked us to do or providing marketing, advertising and promotional information to you;
  • responding to customer and potential customer inquiries and complaints;
  • maintaining and collecting payment on your account with us and enforcing your agreements with Park Place; and
  • accessing, monitoring, using or disclosing information for the purposes described below.

Park Place may access, monitor, use or disclose your Personal and Non-Personal Information to: (a) comply with the law or respond to lawful requests or legal process, such as a court order, subpoena, search warrant or other legal requirements of any government authority; (b) protect the rights or property of Park Place, our agents, customers or others; (c) enforce our agreements, policies and terms of use or to mitigate our liability in an actual or potential legal action or administrative proceeding; (d) respond to emergencies; (e) protect against fraud or other prohibited or illegal activity or address security hazards; (f) ensure that we comply with or have complied with applicable laws and regulations; and/or (g) carry out other legally permissible purposes. Although Park Place may use your Personal and Non-Personal Information for any one or more of the purposes listed above, Park Place will not give, share, sell or trade your Personal Information to third parties who are not affiliated with Park Place unless you authorize us to do so. However, Non-Personal Information that does not identify you personally may be shared with third parties. To the extent any of your Personal Information and/or Non-Personal Information is collected by third parties and not by Park Place, you acknowledge and agree that such collection and use is governed by those third parties’ privacy policies and Park Place is not responsible for the collection, use and/or protection of said Information by third parties.

Minors should not provide Personal Information to Park Place, either electronically or in person. Park Place does not knowingly collect Personal Information from minors.

For security purposes, Park Place restricts access to Personal Information of customers to authorized employees, agents, consultants and subcontractors who have a "need to know" such Personal Information in order to perform their respective duties and responsibilities. We direct such persons to protect the confidentiality of said Personal Information and to use such Personal Information for Park Place business purposes only. Unfortunately, no transmission of data over the internet and no internal security system can be guaranteed to be absolutely secure. Although we strive to protect your Personal Information through use of commercially reasonable safeguards, Park Place cannot warrant, guarantee or ensure the security of any Personal Information or Non-Personal Information you transmit to us, and you do so at your own risk.

You should be careful to maintain the secrecy of your user id and password and/or account information and be responsible about protecting your Personal Information and identity, both online and off-line. It is your responsibility to protect yourself from identity theft.

Park Place’s website is hosted in the United States and is intended for visitors in the United States. If you are visiting our website and/or providing Personal or Non-Personal Information to us from outside the United States, you are acknowledging and consenting to the transfer to and processing of all such Information in the United States as governed by the laws and regulations of the United States and the State of Wisconsin.

If you have any questions about this Privacy Policy, please feel free to contact Park Place at 608- 314-1624 or sales@parkplacellc.com.